Shipping Policy
SecuritySystems.sg offers transparent shipping and payment services so you can shop for security systems in Singapore with confidence. We ship only within Singapore. Your order confirmation (on the site and by email) will clearly show the delivery charges and estimated arrival time. We process orders quickly (typically in 1–3 business days) and send you tracking updates once your items ship.
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Delivery Locations: We deliver to physical addresses in Singapore only.
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Free Delivery: Orders over S$100 qualify for free shipping (Smaller orders incur a S$9.90 delivery fee)
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Order Processing: Our warehouse needs about 1–3 business days to prepare your order. You’ll see the delivery timeline and shipping cost on your order confirmation page.
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Order Tracking: After shipping, we email you a tracking number and estimated delivery date for each package. Check your order history or tracking link for up-to-date delivery info.
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Delivery Variability: Estimated delivery dates are a guideline. Actual arrival can be affected by factors like weather or carrier schedules, so we always recommend checking the latest tracking updates.
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Installation Services: For complex security systems (such as parking or surveillance setups), professional installation and 1-year maintenance packages are available. Contact us to arrange on-site setup and training.
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Customer Support: Our team of specialists is ready to help with any questions about shipping, setup, or installation. We’re happy to provide guidance to ensure your system is installed and running smoothly.
Payment Method
We offer multiple secure payment options to suit your preference:
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Cash on Delivery (COD): Available for all local orders. Select “On Delivery” at checkout and pay the courier in cash (or other accepted tender) after you inspect and accept the items.
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PayLah / Bank Transfer: Choose “Online Payment” at checkout. You can then transfer funds using PayLah (PayNow) or online banking. Once payment is initiated, our sales team will contact you to confirm the order details and delivery arrangement.
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Credit/Debit Card: We accept major credit and debit cards online. Payments are processed through a secure, SSL-encrypted gateway.
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Payment Security: All transactions use industry-standard encryption and secure payment gateways to protect your personal and financial data. Your privacy and security are our top priorities.
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Need Help? If you have any questions about payment or order processing, our friendly specialists are here to assist you.