PDPA Singapore Office CCTV Compliance Guide

pdpa singapore

Businesses in Singapore that install CCTV systems must comply with the Personal Data Protection Act (PDPA). This legislation governs how personal data is collected, used, and stored including footage captured by surveillance cameras. At Security Systems Singapore, we provide CCTV solutions that are designed from the ground up to meet PDPA Singapore requirements. Our goal is to help you maintain security without breaching privacy laws.

Why PDPA Matters for CCTV Use

CCTV systems capture video footage of people, employees, visitors, and even delivery personnel. If someone can be identified from this footage, it is considered personal data under PDPA Singapore. This means your office surveillance system must be carefully planned and managed to avoid violating the law.

Our Compliance based CCTV Services

We don’t just install cameras, we help businesses implement surveillance systems that are legal, ethical, and fully compliant with PDPA Singapore standards.

Purpose-Focused CCTV Setup: We begin with a clear understanding of why you need CCTV. Whether it’s to monitor entry points, secure storage areas, or prevent internal theft, every camera we install serves a defined purpose. PDPA requires that data be collected only for specific reasons and we make sure your system meets that test.

Proper Notification and Signage: We supply and install clear signage to inform staff and visitors that CCTV is in use. This is not optional. PDPA requires that individuals know they are being recorded. Our signs are professionally designed and placed in strategic locations so there’s no ambiguity.

Guidance on Consent: For areas not open to the public such as staff only zones or meeting rooms where we help you address consent properly. We can support you in updating employment agreements or HR policies to reflect surveillance in the workplace.

Secure Storage and Limited Access: All video footage must be stored securely and accessible only by authorized personnel. We set up systems with strong password controls, user access restrictions, and encryption. Whether your storage is local or cloud-based, we ensure it meets the standards expected under PDPA Singapore.

Data Retention Policy: Keeping CCTV footage indefinitely is a violation of PDPA. We help you define a clear retention timeline, usually between 30 and 90 days, depending on your business needs. Automated deletion settings are configured to prevent unnecessary storage of old footage.

Policy Support and Documentation: We provide templates and guidance to help your business develop or update internal data protection policies related to CCTV. This is especially useful during audits or if someone makes a data-related complaint. You’ll be able to show that your company has procedures in place.

Protect Your Business Legally and Securely

PDPA Singapore compliance is not just a legal checkbox. It shows your employees and clients that your business values privacy and takes responsibility for protecting personal data.

We’ve helped offices, warehouses, and retail spaces across Singapore install reliable, lawful surveillance systems that deliver peace of mind and not legal headaches.

Need to Upgrade or Install a PDPA-Compliant CCTV System?

We’re here to help. Security Systems Singapore, backed by the Interlock Group, offers end-to-end support from consultation and planning to installation and ongoing maintenance. If you’re unsure whether your current setup meets PDPA Singapore standards, or you’re planning a new installation, our team is ready to guide you through every step with practical, compliant solutions.